How to monitor brands on Facebook Groups

brands monitoring on facebook groups

Why you should monitor your brand?

It is important to know what the recipients who use your products think. It's worth knowing even if you think they're wrong. Knowing their opinions, you can react appropriately and develop your brand better.

  • Understanding sentiment

    Brand monitoring allows you to better understand people's attitudes towards your company and brand

  • Reputation and crisis management

    Brand monitoring can help you maintain a good reputation and deal with problems and crises before they get out of control and it's too late.

  • Identifying issues and improvements

    It's also important to monitor feedback that can help you identify needed improvements to your product or service.

  • Creating two-way communication

    Try to participate in discussions about your brand. When you don't respond to online questions or criticism, you give the impression that your brand is unavailable or not listening to feedback.

  • Identify user-generated content

    By monitoring mentions of your company and brand, you can see who is creating content about your brand and thus identify influencers with whom you can establish cooperation.

How to do it?

  1. Register your account
  2. Add Facebook groups you want to track
  3. Add keywords to monitor
  4. Wait a while until the group is accepted.
  5. You will receive notifications (email, Slack, webhooks) about new posts and comments with your keywords.
tool for monitoring brands on facebook groups

How it works?

  • checks your groups all the time
  • When a new post or comment is published with a keyword related to your brand, you will be notified via email, webhook or Slack.
  • We don't need to know, share or store your password or any other sensitive information.
  • You don't have to be an admin of the group, and what's more, you don't even have to be a member of it
facebook group posts found by Chrome plugin

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